INDUSTRY
Banking and Insurance
Capture all the potential offered by this moment of digital revolution where financial services and relationships are being reinvented to provide exceptional service to Society and its members.
The financial sector is a key driver of Society and, like it, has seen how the relationships between different economic actors have transformed. The new technological era is breaking down barriers and ways of doing things anchored in the past. New players and a demanding customer have changed the rules.
It is time to innovate in services and products, think like customers, and offer omnichannel experiences comparable to other industries.
CHALLENGES OF THE SECTOR
Cybersecurity, regulatory compliance and customer protection.
Customer proximity from the digital environment
Agility, simplicity and ease
(Beat Legacy)
Customized products and services
AI beyond automation
Generate an environment of innovation and creativity
Customer as the center of decisions and mobile first mentality
Long life financial support for the client throughout his entire life
Zurich Insurance | Multichannel Experience with Salesforce Cloud
Zurich aspired to provide excellent service to its customers, and the tools it had did not offer customer service channels nor allowed efficient service management with the quality desired by the insurer.
Garantice la experiencia omnicanal en todos los productos, manténgase al día de las soluciones de pago dentro de la web y la app privada, aplique la IA para ayudar a los gestores mejorando la eficiencia operativa y simplifique las operaciones desde el backend hasta el frontend.
The incorporation of Roboadvisors and automation platforms facilitates client relationship management and portfolio creation. Tools such as easy-to-use online brokers offer access to real-time information and valuable dashboards, as well as new ways to engage with the client and their economic group.
The adoption of digital wallets and digital currencies makes it possible to keep up with the latest payment methods. It is becoming increasingly necessary to facilitate access to credit through options such as BNPL (Buy Now, Pay Later) and instant splitting.
To enhance mobility by offering all process intermediaries apps for the centralized management of claims and procedures, to facilitate the offer of new customized or embedded insurance products, and to enable transparent and improved communication in a more user-friendly environment.
We participate in the growth of our customers with innovative and adaptable payment solutions, platforms such as marketplaces, and comprehensive document management. We make the most of the customer database and manage groups and individuals online and omnichannel.
OUR SOLUTIONS FOR THE FINANCIAL SECTOR
Journey to Cloud and Modernization
The cloud is a great opportunity to transform outdated architecture and processes, ensuring reliability and compliance. Go Coreless
Exceptional Customer Experience
Break with the aesthetic monotony of banking services, differentiate yourself and connect with the customer. Our agency FailFast will accompany you.
Openbanking
APIs offer endless possibilities for defining innovative solutions and creating new business models within the financial ecosystem.
Embedded finance and Financing
Consumer finance solutions approaching the customer with an ecommerce mentality with all the support and rigor required by the industry.
AI and Data Management
Maximize AI and data analytics. Reach the next level of personalization, optimize commercial efficiency, customer service or automation.
Change by Doing
We accompany organizations in the cultural change that involves the new ways of working Agile and DevOps. We test, design and test without stopping the business.
SOME OF OUR CLIENTS IN THE BANKING AND INSURANCE SECTOR
Do you need advice to innovate and adapt your financial services to a new generation of clients?
At SEIDOR, we help you launch new products and innovative services tailored to your needs by choosing the most suitable technology for each case.